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HDG #010: OKRs, KPIs, metrics + measures: what’s the diff?
If you deal with performance or outcomes in any way, you must fully understand measures, metrics, KPIs, and OKRs as they relate to strategy and execution.
HDG #008: PMPM is the most important metric in healthcare
There is a lot to learn about this “simple” calculation. If you don’t master it, you’ll be dead in the water for any kind of healthcare initiative, whether you’re a plan, provider, or vendor.
